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# Cookie Policy
Last updated: 27 August 2026

## 1. What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies such as local storage work in the same way. We use them to keep the site working and to understand how it is used.

## 2. Cookies we use

- Strictly necessary — required for the site to function, including remembering your cookie choice and enabling our enquiry forms and chat widget. These do not require consent under the Privacy and Electronic Communications Regulations (PECR).
- Analytics — help us measure page visits, device type and referrer so we can improve the site. These are only set if you accept.
- Third-party — our enquiry form and chat widget are provided by LeadConnector, and review content is embedded from ReputationHub. These providers may set their own cookies when you interact with them.

## 3. Your choices
When you first visit, a banner lets you accept or reject non-essential cookies. You can change your mind at any time by clearing this site's cookies and site data in your browser, which will show the banner again. You can also block or delete cookies through your browser settings — note that blocking strictly necessary cookies may stop parts of the site from working.

## 4. How long they last
Your cookie preference is stored on your device until you clear it. Analytics and third-party cookies have their own retention periods set by the provider, typically from the end of your session up to two years.

## 5. Contact
Questions about this policy or your data? Email hockettendoftenancy@outlook.com or call 07840 257804. See also our Privacy Policy.

Bristol's trusted end of tenancy specialists. Fifteen years of professional end of tenancy cleaning and deep cleaning across the South West.

- 36 Playford Gardens, Bristol BS11 0EX
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